Join a growing community of the world’s leading airlines benefitting from the most advanced set of NDC capabilities available in the market today.
Overview
t-Retail NDC is OpenJaw’s industry-leading IATA-certified product, which provides our airline partners with enhanced distribution capabilities, greater flexibility, and control. Using t-Retail NDC, airlines can take advantage of additional ancillary revenue opportunities as well as significant distribution cost savings.
t-Retail NDC is underpinned by OpenJaw’s sophisticated and highly scalable Offer & Order Management System. Capabilities include all Offer Management functions such as shopping, pricing, ancillary merchandising, bundling, and offer optimisation. The Order Management capabilities include support for the full Order lifecycle, spanning order creation, payment, fulfilment, servicing, reporting, and settlement.
t-Retail NDC helps our airline partners accelerate their transition to retailing excellence by enabling a truly differentiated experience across offer, order, settlement, and delivery.
t-Retail NDC is a mature and proven product in production with multiple Tier 1 Airlines including Cathay Pacific and ANA.
Features
Using t-Retail NDC, you can take advantage of additional ancillary revenue opportunities, as well as significant distribution cost savings.
NDC Version Management
Purpose built to simultaneously support multiple NDC schema versions and flows.
IATA ARM Index certified for NDC schema versions 21.3, 18.2 and 18.1.
Indirect Channel Control
t-Retail NDC gives airlines complete in-house control of their NDC proposition including offers and pricing as well as merchandising, seller management, and rich content.
Support & Onboarding
t-Retail NDC is a fully Managed Service hosted on highly scalable and secure AWS infrastructure backed by robust SLAs. To facilitate rapid seller onboarding, OpenJaw provides a dedicated developer portal, as well as onboarding support.
Key Capabilities
-
+
NDC API
t-Retail NDC is built on the latest IATA standards with full support for multiple NDC schema versions and flows.
Built in support for multiple schema versions.
IATA ARM Index certified for NDC schema versions 21.3, 18.2 and 18.1.
API support for all core airline processes, NDC flows, scenarios, and messages.
-
+
Rich Content Management
One of the key differentiators of NDC is the ability to provide much richer content than the current legacy distribution channels, enhancing the customer experience and driving conversion. t-Retail NDC provides extensive content management and curation capabilities including:
Ability to target content based on context and customer segment
Support for multilingual product content
Ability to manage rich content for flights and ancillaries
Ability to integrate with multiple Content Management Systems (CMS), as well as out of the box integrations with leading CMS’, such as Adobe Experience Manager (AEM).
Ability to source content from multiple sources and aggregate into NDC messaging
-
+
Seller Management
To effectively drive NDC sales, airlines need to build both deep (big partners) as well as wide (long-tail small agencies) seller networks. This includes partnering with traditional agencies, OTAs, meta search engines, TMCs, GDSs, and NDC Aggregators.
t-Retail Seller Profile solves this need. It allows airlines to uniquely define each partner using an intuitive, web-based UI. A large agency with hundreds of sub agencies/point of sales can be created very quickly using the multi-level parent-child hierarchy.
-
+
Offer & Order Management
t-Retail NDC is underpinned by OpenJaw’s sophisticated and highly scalable Offer & Order Management System. The capabilities include all Offer Management functions such as shopping, pricing, ancillary merchandising, bundling, and offer optimisation. The Order Management capabilities include support for the full order lifecycle, spanning order creation, payment, fulfilment, servicing, reporting, and settlement