It is up to 50% easier to sell to existing customers than to win new customers. A 5% increase in customer retention can increase a company’s profitability by 25%, or more – sometimes up to 95%.
Understanding innovation is a critical focus for every CEO who wants a big future. Managing and understanding innovation is THE challenge and test of a CEO’s capability. Understand how innovation can help your travel brand.
Learn how to innovate in your business
Read the eight innovation principles
Four sample innovation approaches you can use today